Terms of Service
Legal entity: DOVZH CONS LTD. Contact: dovzhwonko@gmail.com, 128 City Road, London, EC1V 2NX, United Kingdom.
1. Scope
These Terms govern the purchase and use of our services, including strategy calls, audits & 90‑day plans, and monthly management (the "Services"). By purchasing or using the Services you agree to these Terms.
2. Services & Deliverables
- Strategy Call ($249): 60–90 minute call and an action document; 7‑day async follow‑up.
- Audit & 90‑Day Plan ($799): written report with findings, KPI targets, and a sprint plan.
- Monthly Management: ongoing execution with weekly reporting; scope defined in the order form or statement of work ("SOW").
3. Ordering & Payment
Payments are processed by Stripe via one‑time links or invoices. Prices are shown pre‑tax unless stated otherwise. Services start after payment (and when applicable, access is granted).
4. Client Responsibilities
- Provide timely access to required systems (GA4, ad accounts, CRM/Shop, website editor) and a decision‑maker.
- Ensure all content and claims are accurate, lawful, and you have rights to use them.
- Comply with platform policies and applicable laws.
5. Intellectual Property
All pre‑existing IP remains with its owner. Upon full payment, we grant you a perpetual, non‑exclusive license to use the work product delivered to you (reports, angles, scripts, creatives, dashboards). We may reuse know‑how and non‑confidential templates.
6. Confidentiality
Each party will use reasonable care to protect the other’s confidential information and will not disclose it to third parties except to personnel/contractors bound by confidentiality.
7. Refunds & Cancellations
See our Refund Policy. Summary: strategy calls and audits are refundable before scheduling begins; after delivery, fees are non‑refundable. Monthly management renews monthly and can be cancelled with 14‑day notice before the next billing date.
8. Term & Termination
We may suspend or terminate Services for material breach (including non‑payment) after written notice and a reasonable cure period. On termination, you remain liable for fees accrued, and we will hand over completed work product.
9. Disclaimer
We do not guarantee specific revenue or performance outcomes. Results depend on market factors outside our control. Services are provided "as is".
10. Limitation of Liability
To the maximum extent permitted by law, our total liability for any claim is limited to the fees paid for the Service giving rise to the claim during the three (3) months preceding the event. We are not liable for indirect, incidental, or consequential damages.
11. Non‑Solicitation
During the engagement and for six (6) months thereafter, you agree not to solicit for employment the individuals directly assigned by us to your account without our prior written consent.
12. Publicity
With your permission, we may reference your brand name/logo in a client list. Case studies require separate consent.
13. Governing Law
These Terms are governed by the laws of UK. Disputes will be subject to the exclusive jurisdiction of the courts located in London.
14. Changes
We may update these Terms. The latest version will be posted here with a revised effective date.